Leatheromantic (https://leatheromantic.com) respects your privacy. This policy explains how personal information may be collected and used when you visit our website, make a purchase, or contact us.
Information we collect
When you place an order or contact us, we may collect your name, email address, phone number, billing and delivery address, order details, sizing or customization instructions, and messages you send us. Our website may also collect technical information such as browser type, device details, cookies, and IP address for site operation, security, and analytics.
How we use information
We use information to process orders, arrange production and delivery, provide customer support, handle returns, prevent fraud, maintain the website, and meet applicable legal or accounting requirements. Where permitted and with any required consent, we may also send marketing communications. You can request to stop receiving them.
Payments and service providers
Payments may be processed by third-party payment providers. Shipping companies, hosting providers, and other vendors may receive only the information needed to perform their services. Their own privacy notices may also apply. We do not sell customer personal information.
Cookies
Our WordPress and WooCommerce store may use cookies needed for shopping cart, checkout, account sessions, security, and site preferences. Other cookies or analytics tools may be used if enabled on the website. You can manage cookies through your browser, but some shopping functions may not work if necessary cookies are blocked.
Data retention and security
We keep order and customer information for as long as reasonably needed for order fulfilment, customer service, record-keeping, dispute handling, and legal obligations. We take reasonable steps to protect information, although no internet service can guarantee absolute security.
Your choices and requests
You may contact us to request access, correction, or deletion of your personal information, subject to records we must keep for legitimate or legal reasons. We will review requests in line with applicable law.
Changes and contact
We may update this policy when our website or practices change. For privacy questions, contact Leatheromantic through the contact channel on this website.